Tips & Trendz

Multiple "charges"

Posted by Linda Schnabel on 14th Oct 2019

Hi Dear Customer,Have you ever looked at your credit card statement and seen multiple "charges" from us or any other retailer?Today we learned a little more about this. First of all, usually thos … read more

Using the Comments Section of Checkout

Posted by Linda Schnabel on 16th Jul 2018

Hi All,Please don't be afraid to add comments to an order when you are checking out.If you need an order by a certain date, please mention that in the Comments! If we can't make the date, we will cont … read more

Back Orders

Posted by Linda Schnabel on 7th Jun 2018

Hey Everyone, Today I had a great question regarding back orders. The customer was unclear about being charged for an item that Jess & Jane couldn't supply right away.Hi Sandra,You will get y … read more

What is a Preorder?

Posted by Linda Schnabel on 27th Sep 2017

For a couple of months in the fall and again in the spring, we show you the styles that will be produced in the coming months for the next season. In this case, for Spring 2018.Store buyers are busy l … read more

Partial shipment from Jess and Jane

Posted by Linda Schnabel on 8th Sep 2017

Partial Shipments! Why do they happen? It's a good question and one I hear often. About four times a year, Jess and Jane comes out with new groups of styles for the upcoming season. We never know whic … read more